Where do you delivery to?
Momentarily we only deliver our product within Switzerland.
What are the delivery charges within Switzerland?
Delivery is 5 CHF for orders below 90 CHF and free delivery for all orders above 90 CHF.
What is the delivery duration? Is this the same across Switzerland and other countries too?
The delivery duration is 2 to 5 working days.
Is there tracking available for deliveries?
There will be tracking available for all deliveries.
Ordering & Payments
What are the available payment methods?
If you order online you can pay online with your credit, debit card, PayPal, Apple Pay, Amex & Twint.
How can I cancel my order?
In order to cancel your order, please contact our store within 12 hours.
What do I do if I receive an incomplete or incorrect order?
If you have any troubles with your order, please contact us directly via email firstname.lastname@example.org. We are happy to assist.
Can I return my order?
It is our policy to ensure that all deliveries are in perfect condition and that every possible precaution is taken.
However, due to hygiene purposes, we do not offer exchange or return services for our